Privacy Policy
Hilal Alsalam Real Estate (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, and other services (collectively referred to as the “Services”). This policy applies to the collection and processing of personal data in connection with the real estate rental and purchasing services we offer in Dubai, UAE.
- Information We Collect
We collect personal information from you when you use our Services, including but not limited to:
1.1. Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide to us when you contact us, register for an account, or use our Services.
1.2. Property Information: We may collect information about the properties you are interested in, such as the type of property, location, budget, and any other preferences you provide to us.
1.3. Usage Data: We may automatically collect certain information when you visit our website or use our Services. This may include your IP address, device information, browser type, and operating system.
2. Use of Information
We use the collected information for the following purposes:
2.1. Providing Services: We use your personal information to facilitate the real estate rental and purchasing services you request, including property searches, property showings, lease or sale agreements, and related services.
2.2. Communication: We may use your personal information to respond to your inquiries, provide customer support, send you important updates and notifications regarding our Services, and communicate with you in general.
2.3. Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials, newsletters, or other marketing communications. You have the right to opt-out of receiving such communications at any time.
2.4. Improving Services: We may use your information to analyze and improve our Services, develop new features, enhance user experience, and conduct research or data analysis.
3. Data Sharing and Disclosure
We understand the importance of safeguarding your personal information and do not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your information in the following circumstances:
3.1. Service Providers: We may engage trusted third-party service providers who assist us in delivering our Services. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your data.
3.2. Legal Compliance: We may disclose your personal information if required to do so by law, regulation, legal process, or governmental request. We may also disclose your information to enforce our Terms of Service or protect our rights, privacy, safety, or property, or that of others.
4. Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
6. Your Rights
You have certain rights regarding your personal information. Subject to applicable laws, you may have the right to:
6.1. Access: Request access to the personal information we hold about you and receive a copy of such information.
6.2. Correction: Request correction of your personal information if it is inaccurate or incomplete.
6.3. Deletion: Request deletion of your personal information under certain circumstances.
6.4. Objection: Object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
6.5. Withdraw Consent: Withdraw your consent to the processing of your personal information.
To exercise these rights or for any privacy-related inquiries or concerns, please contact us using the contact details provided in Section 8.
7. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.
8. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Hilal Alsalam Real Estate
Address: Office No. 112-214, Bayan Approved General Trading Company LLC – Dubai Investments Park Dubai
Email: enquiry@hilalalsalam.ae
Phone: +971502796912
We may update this Privacy Policy from time to time, and any changes will be posted on this page. Please review this policy periodically to stay informed about how we are protecting your information.
